Research on the Influence of Customer Perceived Value on Purchase Intention of Cultural and Creative Products
DOI:
https://doi.org/10.62051/ijgem.v4n2.30Keywords:
Perceived Value, Purchase Intention, Cultural and creative productAbstract
The perceived value theory has a significant impact on customers’ purchase intention. This paper will take cultural and creative products as the research object, based on the structural equation model combined with the feature of cultural and creative products and taking quality value, innovation value, service value and experience value as the dependent variables, the four-dimensional conceptual model of perceived value and customer purchase intention was constructed and tested by the structural equation model to explore the intention of cultural and creative products. The results show that quality value, innovation value, service value and experience value have positive impact on customer’s purchase intention, and the perceived value has a positive impact on consumer’s purchase intention.
Downloads
References
[1] GALE B T, WOOD R C. Managing customer value: creating quality and service that customers can see [M]. New York, USA: Simon and Schuster, 1994.
[2] Sweeney J C, Soutar G N. Consumer Perceived Value: The Development of a Multiple Item Scale [J]. Journal of Retailing, 2001, 77(2):203-220.
[3] ULAGA W, CHACOUR S. Measuring customer-perceived value in business markets: a prerequisite for marketing strategy development and implementation [J]. Industrial Marketing Management, 2001, 30(6):525–540.
[4] DAY G S. The Capabilities of Market-Driven Orga-nizations [J]. Journal of Marketing, 1994, 58(10):37-52.
[5] ZEITHAML V A. Consumer perceptions of price, quality, and value a means-end model and synthesis of evidence [J]. Journal of Marketing, 1988, 52(3):132–148.
[6] KELLER K L. Building customer-based brand equity: a blueprint for creating strong brands [M]. Cambridge, MA: Marketing Science Institute, 2001.
[7] A. Parasuraman, D. Grewal. The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda. Journal of the Academy of Marketing Science, 2000, 01:168-174.
[8] Chen Y S, Chang C H. Enhance Green Purchase Intentions: The Roles of Green Perceived Value, Green Perceived Risk, and Green Trust [J]. Management Decision, 2012, 50( 3) :502-520.
[9] Wang E S T. Impact of Multiple Perceived Value on Consumers’ Brand Preference and Purchase Intention: A Case of Snack Foods [J]. Journal of Food Products Marketing, 2010, 16(4):386-397.
[10] Lin C T, Lee C, Wang S W, et al.Using the DEMATEL Method to Explore the Critical Factors that Influence Visitors to Purchase Museum Cultural Products [J]. Journal of Testing and Evaluation, 2018, (5):2045-2055.
[11] Tu J, Liu L, Cui Y.A Study on Consumers' Preferences for the Palace Museum's Cultural and Creative Products from the Perspective of Cultural Sustainability [J]. Sustainability, 2019, 11(13) :1-23.
[12] Mahendar G. The effect of perceived value dimensions on purchase intention of solar energy systems [J]. International Journal of Management, IT and Engineering, 2019, 7(12).
[13] Kotler N. New Ways of Experiencing Culture: The Role of Museums and Marketing Implications [J]. Museum Management and Curator ship, 2004, 19( 4) :417-425.
[14] Williams, P., & Soutar, G. N. (2009). Value, Satisfaction and Behavioral Intentions in an Adventure Tourism Context. Annals of Tourism Research, 36, 413-438.
[15] Mathwick C, Malhotra N, Rigdon E.Experiential Value: Conceptualization,Measurement and Application in the Catalog and Internet Shopping Environment [J]. Journal of Retailing, 2001, 77(1):39-56.
[16] Asti Wilda Paras, Handayani Putu Wuri, Azzahro Fatimah. Influence of Trust, Perceived Value, and Attitude on Customers’ Repurchase Intention for E-Grocery [J]. Journal of Food Products Marketing, 2021, 27(3).
Downloads
Published
Issue
Section
License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
 
						 
            
         
             
             
                







 
  
