Design of Paper Lunch Box Recycling Process for Civil Aviation aircraft

Abstract

At present, service system design is a big trend in product design, which is because service system design is not only committed to improving the design of product functionality, but also applies the methods of "user-centered", "system design" and "user participatory design" to the entire product service system. The user, use process, recycling and other methods related to the product are designed in more detail, and the psychological needs of the service provider and the service recipient are also taken into account to enhance the user's participation and interaction with the product. Therefore, this paper applies the design concept of service system design to the design of paper lunch box recycling process of civil aviation aircraft, focusing on the analysis of the design of paper lunch box recycling process in the catering service system and the design of the user's demand level. First, the paper lunch box recycling process is observed and investigated, and then the investigation results are analyzed. According to the analysis results, the service "pain points" in the paper lunch box recycling process are mainly based on: Whether the paper lunch box itself has complete functions, whether the paper lunch box recycling is valuable, whether the paper lunch box recycling operation process is reasonable, whether the paper lunch box recycling process meets the needs of service providers and service recipients, etc., to find out the service "pain points" in the whole process, and then study the service "pain points" to find out the solution to the service "pain points". Finally, a set of products and services suitable for the recycling process of paper lunch boxes for civil aviation aircraft is designed. At the same time, based on the hierarchy of human needs proposed by Masno, the basic needs of users in product design and service system design are met, and the intermediate and advanced needs are sought to be reached.