TANG, Long; ZENG, Hongxia. Analyzing the Impact of Service Remediation on Consumers and Businesses. International Journal of Global Economics and Management, London, U.K., v. 3, n. 2, p. 226–235, 2024. DOI: 10.62051/ijgem.v3n2.25. Disponível em: https://wepub.org/index.php/IJGEM/article/view/2046. Acesso em: 15 jul. 2026.